frequently asked questions
October 16, 2023 2023-10-27 16:27frequently asked questions
Why GOU?
At GOU, our programs are designed to not only equip our learners with foundational knowledge but also enable them to master higher order thinking skills and mindset better suited to the realities of the emerging world so that they are more adept at applying their acquired knowledge, expertise and problem-solving skills in their respective fields of specialization
Why GOU?
GOU programs are based on Education 4.0 provisions incorporating creative learning, lifelong learning, inter- or transdisciplinary learning, and personalized student-centered learning.
Therefore, our programs are Fourth Industrial Revolution (4IR) and Education 4.0 complaint reflecting the skill demands, opportunities, and realities of the modern era and job market.
Why GOU?
Bill Gates, Founder of Microsoft, predicts that campus-based Universities will become less crucial thanks to the Internet…..According to him, five years from now, you’ll be able to find the best lectures in the world on the Web, which will be better than what you can find in any single university. He predicts that only technology can bring the current average annual university education cost of $50,000 a year over four years —a $200,000 education down, not just to $20,000 but to $2,000 in a few years from now.’
GOU is living proof of this prediction.
Why GOU?
Employers are finding value in students who developed the job-relevant skill base required for the 4th Industrial Revolution future job market.
GOU programs are targeted at job-relevant skills development.
Why GOU?
Studies show that over 62% of prospective university students say they would be more likely to enroll in institutions offering programs and certificates tailored to the new economy.
GOU is offering such programs across key fields
Why GOU?
A survey shows that 68% of American college students think college costs are too high given their current learning environments, while 71% are worried about covering the costs of college education because of the high college fees of the traditional universities.
At GOU, we believe that a high standard and quality college education should not necessarily be expensive and out of reach to prospective learners. We ensure that we provide affordable quality university education to all who desire to go to university.
FREQUENTLY ASKED QUESTIONS
- General Topics on GOU Programs
- Technical Requirements, Access & Support
- Admissions, Enrollment & Transfers
- Tuition Fees, Scholarships & Financial Aid
- Curriculum Design, Course & Program Delivery
- Program Resources, Teaching & Learning Support
- Program Specializations, Electives, Flexibility & Pacing
- Assessments, Examinations & Grading Scheme
- Student Well-being & Support Services
- Student Life, Community, Engagement, & Networking
- Practical Experience, Internships, Job Placement & Research Initiatives
- Global Community, Collaboration Diversity & Inclusion
- Continuous/Lifelong Learning, Post-Graduation, Alumni & Career Services
- Miscellaneous Topics
1. What is meant by GOU being a 100% global online university?
A: GOU is a fully 100% online university offering degree programs and courses to students from around the world without the need for physical (face-to-face) in-person class attendance
2. How is an online university different from a traditional university?
A: While the academic rigor is comparable, online universities provide greater flexibility, allowing students to learn at their own pace and from any location.
3. What makes the University stand out among other online institutions?
A: We pride ourselves on our rigorous curriculum, world-class faculty, and a student-centric approach that focuses on fostering a close-knit university community and individualized support
4. How does the University ensure diversity and inclusion?
A: GOU is committed to fostering a diverse and inclusive environment for teaching and learning. We actively encourage applications from students of all backgrounds, offer scholarships targeting underrepresented groups, and incorporate global perspectives in our programs.
5. Are your degrees recognized internationally?
A: Yes, our degrees are accredited and recognized globally. We work with international accreditation bodies to ensure our programs meet global standards.
6. Can I enroll if I reside in any country of the world?
A: Absolutely! GOU is a global-reach university, and we welcome students from all over the world to enroll with us.
7. Can I work while I study?
A: Absolutely! Our flexible schedule allows many of our students to work while they pursue their studies with us.
8. How do I attend my online classes?
A: Classes are conducted online through our interactive, cutting-edge Learning Management System (LMS) platform. You can access lectures, all your learning resources, and materials and participate in online discussion forums anytime, anywhere.
9. How do you accommodate different time zones for live sessions?
A: Live sessions are often scheduled to accommodate the time zones of the world’s regions where our students reside. Also, our students who cannot attend the scheduled live sessions for their time zone for one reason or another can still access the recorded live sessions from our learning platform any time after the session.
10. Do you offer courses in partnership with industry?
A: Yes, we collaborate with industry to offer specialized courses and certifications. In addition to our regular faculty, we also have industry professionals faculty members who teach in several of our programs. This enables our students to gain from their practical industry experience.
11. Do you offer any dual/multiple degree programs?
A: Yes, we offer several dual/multiple degree programs. This means you can enroll in more than one degree program and pursue them in parallel without difficulty and get your degree in all of them after completion. Details on our multiple-degree program can be found on our website
12. How can I be sure online learning is right for me?
A: Online learning offers flexibility and accessibility. We suggest trying one of our free courses or demos to see if the format suits your learning style.
13. How do I verify the authenticity of my degree for employers?
A: Employers can verify your degree through our digital verification system or by contacting our Office of Admissions and Student Life Administration (ASLA) for verification.
14. Do you offer micro-credentials or short courses?
A: Absolutely! Besides our full-degree programs, we offer micro-credentials, certificates, and short courses for upskilling, professional development, or career advancement opportunities.
15. How are practical subjects or labs handled in online formats?
A: We utilize virtual labs, simulations, virtual reality (VR)/augmented reality (AR) systems, and other interactive multimedia tools and systems for hands-on practical courses to ensure practical skills are well-developed.
16. How do you ensure the quality of your courses and faculty?
A: We have a rigorous faculty selection process and regular course evaluations. Feedback is actively sought from students to ensure we continually enhance their learning experience.
17. Do you offer a bridging program for students who might not meet all prerequisites?
A: Absolutely! We have preparatory courses and bridging programs designed to help students meet the academic requirements for specific programs. We offer foundation courses for students who need preparatory courses before diving into their main program.
18. Do I need to attend any on-site seminars or workshops?
A: No, all our programs are 100% online. Any required interaction is facilitated through our digital platform provided by our Learning Management System (LMS).
19. What's the student-to-teacher ratio?
A: We maintain a competitive student-teacher ratio to ensure personalized attention and quality education.
20. Are there any additional fees besides tuition fees?
A: All major fees are included in the tuition fees published on the GOU website. Any additional fees, if applicable, are clearly outlined in our fee structure.
21. Do you offer scholarships?
A: Yes, we offer various scholarships based on academic excellence, need, and specific criteria. Please check our website for eligibility and other details.
22. Does GOU offer any free courses or trial periods?
A: We often have free courses to enable prospective students to experience our programs and enriched learning environments
23. Can I switch from one program to another after enrollment?
A: Yes! Program switches are possible within a stipulated timeframe, though some conditions may apply.
24. Do you have a code of conduct or ethics policy?
A: Yes, we uphold high standards of integrity and have a clear code of conduct and ethics policy to which all students must adhere.
25. Can I attend graduation physically?
A: Although our graduation ceremonies are primarily online, we occasionally organize some physical graduation ceremonies in various locations. Participation is optional.
26. How can I provide feedback or suggestions?
A: We value student feedback. You can provide suggestions through our platform, feedback forms, or directly to our support team. Our courses also have student feedback components to enable our students to review the courses, their learning experiences, etc.
27. Do you have any provisions for accelerated learning or fast-track options?
A: Yes, some programs offer accelerated learning options for students who meet certain criteria.
28. How do I access student counseling or mental health services?
A: We prioritize student well-being. Counseling services are available online, and resources are provided on our platform.
29. Are there any age restrictions for enrollment?
A: No, we welcome learners of all ages. However, specific courses may have prerequisite knowledge or experience.
30. Do you offer any financial aid or student loans?
A: We have various financial aid options and partnerships with loan providers. Check our website for details.
31. Do courses have start and end dates, or can I enroll anytime?
A: While most courses at GOU are self-paced, others may have specific start and end dates. Check the course details for this information.
32. Can I defer my admission or program?
A: Yes, you can defer your admission or program anytime during your studies at GOU. You need to apply to defer your admission or program.
33. Can I change my program major after enrollment?
A: Yes, program changes are possible but may have conditions attached. It’s best to consult our academic advisors.
34. What are the hardware and software requirements for the courses?
A: Specific requirements vary by course, but generally, a modern computer, high-speed internet, and basic software like a word processor, PDF software, etc. are required.
35. Are there any student discounts available for software or tools?
A: Yes, we have partnerships with several software providers offering discounts or free access to our students.
36. How do online discussions work?
A: Online discussions are facilitated through forums, chat rooms, and video conferencing. Students can participate asynchronously or in real-time.
37. How do you ensure students stay engaged in an online environment?
A: Through interactive content, multimedia presentations, active class sessions and systems, regular assessments, discussion forums, and live interactions, we ensure high engagement levels in all our courses and programs.
38. How are student team projects handled in an online learning environment?
A: Team projects use collaborative tools, shared documents, and video conferencing to simulate a team environment virtually.
39. How do you ensure the quality of online courses?
A: All courses are designed by industry experts and academics, undergo rigorous quality checks, and are periodically updated to reflect current knowledge and trends in the field of study of the courses.
40. Are there any prerequisites for joining your programs?
A: Prerequisites vary by program. Generally, a high school diploma is required for undergraduate programs, while postgraduate programs may have specific requirements. Please check our website for minimum entry requirements for each of our programs.
41. Do you offer courses in languages other than English?
A: While most of our courses are for now in English, we offer courses in other major languages. Please check the course details for specific language offerings.
42. What key skills will I gain from an online learning environment?
A: Apart from academic knowledge, skills, expertise, and experience relating to each program, you will develop skills in digital literacy, self-discipline, time management, remote collaboration, and other soft skills.
43. Are there any residency requirements for certain programs?
A: As a 100% online university, there are no residency requirements. All coursework and interactions occur virtually.
44. Can I transfer credits from another institution?
A: Yes, we have a credit transfer system in place. The Office of Admissions and Student Life Administration (ASLA) will evaluate your previous coursework against our criteria.
45. How do I address technical issues during my course?
A: Our technical support team is available 24/7. You can reach out through email, SMS, WhatsApp, chat, or the helpline.
46. Is there an orientation program for new students?
A: Yes, we offer a virtual orientation to familiarize students with our learning platform, resources, student support services, and university policies and regulations
47. Are there any opportunities for internships or practical experience?
A: While our courses are online, we partner with global organizations and companies for virtual internships and practical experiences. Check with our career services for more details.
48. Do you have any partnerships with physical universities or institutions?
A: Yes, we collaborate with several global universities and institutions to enhance the learning experience of our students.
49. What kind of support services do you offer to your students?
A: We provide various support services, including academic counseling, career guidance services, technical support, and language assistance tailored to our global student-base and other student support services to our global student community.
50. Can I pause my studies and resume later?
A: Yes, we offer a flexible learning approach. Students can take a break and resume their studies later, subject to specific terms and conditions.
51. Are there any opportunities for student leadership or extracurricular activities?
A: Yes, we have various online student clubs, associations, forums, and student committees you can join during your studies at GOU.
52. How do I address grievances or concerns?
A: We have a dedicated grievance redressal mechanism. Concerns can be raised through our platform or by contacting our Office of Student Support Services.
53. What if I need a break or a sabbatical from my studies?
A: Students can apply for a study break or sabbatical for personal or professional reasons. Conditions and duration specifics can be discussed with your academic advisors or counselors.
54. How is the quality of online courses maintained?
A: Our courses undergo rigorous quality checks, peer reviews, and student feedback sessions to ensure the highest standards.
55. Do employers value online degrees as much as traditional ones?
A: With the rise of online education, many employers recognize and value online degrees on a par with traditional ones. Some employers even value degrees from online universities, especially the highly reputable ones like GOU, more than degrees obtained from traditional universities.
56. How can I get more information or clarification?
A: You can contact our Office of Admissions and Student Life Administration (ASLA) or Student Support Services for any queries. You can also access specific subject-matter FAQs or our website for more information. We’re here to help!
1. What browsers are supported by the online learning platform?
A: Our platform is compatible with the latest versions of all key browsers, including those for desktops, laptops, tablets, and mobile devices like smartphones
2. What technology do I need to participate in the online classes?
A: You’ll need a reliable internet connection, a computer or a tablet, and basic software like a web browser, PDF reader, word processing software, and video player software.
3. I don't have a high-speed internet connection. Can I still participate?
A: While high-speed internet is recommended for video content, you can download materials during off-peak hours or access text-based resources.
4. Do I need to buy any additional software?
A: Most courses use freely available software or provide necessary tools on our platform. Any specific requirements will be listed (if any) in the course details.
5. Are mobile devices supported?
A: Yes, our platform is fully mobile responsive and supports tablets and smartphones.
6. Are courses compatible with all devices and operating systems?
A: Our platform is designed to be compatible with most devices and operating systems. Regular updates ensure smooth accessibility.
7. What should I do if I encounter a technical issue?
A: Contact our dedicated Technical Support Team through the help system on our platform or, using our ticketing system, or via other messaging systems like email, WhatsApp, etc.
8. Do you offer any tech training for new students?
A: Yes, we provide introductory tutorials on how to use our learning support online platform and systems effectively.
9. How do I reset my password if I forget it?
A: Visit the ‘Forgot Password’ link on the login page and follow the instructions. If you encounter any difficulties, please contact our Technical Support Team.
10. Is the learning platform mobile-friendly?
A: Absolutely! The GOU cutting-edge Learning Management System (LMS) platform, other learning support systems, and online resources are optimized for desktop and mobile devices, ensuring seamless learning anytime, anywhere.
11. Can I download lecture/lesson videos to watch offline?
A: All GOU lecture/lesson videos for all programs and courses offered have a download option to enable our learners to download them for offline viewing to facilitate their learning.
12. I'm facing video buffering issues. What should I do?
A: Check your internet connection first. If the problem persists, try lowering the video quality or contact our Technical Support Team.
13. Can I access course materials at any time?
A: Absolutely! Once enrolled, you can access the course materials 24/7, allowing you to learn at your own pace, anytime, anywhere.
14. Are there specific login times required for any sessions?
A: You can log into your student portal 24/7 to access course materials and resources and participate in asynchronous online class sessions. Some courses may have synchronous (real-time) live sessions that require scheduled login that takes into account time zones. These will be scheduled and communicated in advance.
1. How does the admissions process work?
A: The admissions process is fully online, from application submission to enrolment and starting your online classes at GOU. The application process is outlined on our website. Link to the Admission Processing System (APS), follow the steps, and provide the necessary documentation.
2. Can I apply if I don't have a traditional educational background?
A: Yes, we value diverse experiences. Candidates are evaluated holistically, including their work experience, portfolio, or other relevant skills. Details of various admission requirements and how to meet them are available for each program on our website.
3. How do I get a student ID?
A: Once enrolled, you will receive a digital student ID, which can be used for various student services and access to learning support resources during your studies at GOU.
4. Can I transfer credits from another institution?
A: Yes, we have a credit transfer policy, and credits from accredited institutions are typically accepted. The transfer process is detailed on our website. Submit your transcripts to the Office of Admissions and Student Life Administration (ASLA) for evaluation during the application process.
5. Are there any age restrictions for applicants?
A: GOU welcomes learners of all ages. Specific programs might have different criteria, so please refer to the program details.
6. Can I transfer to a different program if I change my mind?
A: Yes, this is possible in a number of cases. Consult our Office of Admissions and Student Life Administration (ASLA) on the various program change/transfer possibilities and options available.
7. What is the duration of the degree programs?
A: Duration varies by program. Typically, undergraduate (Bachelor’s) degrees last 3-4 years, and postgraduate (Master’s) degrees last 1-2 years. The PhD/Doctorate degrees can be completed within three years on average. In all cases, students can accelerate their program and complete it even earlier. Each program’s details and duration are on our website.
1. How do I pay tuition fees?
A: Tuition can be paid online. We accept multiple payment methods, including credit cards, PayPal, bank transfers, and various global payment solutions.
2. Are there installment options for tuition fees?
A: Yes, we offer various payment plans, including installment options for students. Details are available on our website.
3. Are there any discounts for early payment or full tuition payment upfront?
A: We offer various discounts and promotions. Check our website for the latest offers.
4. Are there any group discounts or corporate partnerships for enrollments?
A: We do have corporate partnerships and group enrollment offers. Don’t hesitate to contact our Office of Admissions and Student Life Administration (ASLA) for specifics.
5. Are there options for pay-per-course/module or modular payments?
A: Indeed, we offer flexible payment structures, including pay-per-course/module options, to accommodate varied financial situations.
6. Is there a refund policy?
A: Yes, we have a policy that outlines fee refund timelines and fee percentages to be refunded.
7. Are there any student fees apart from tuition?
A: All program tuition fees are transparently listed on our website. Occasionally, additional minor fees or charges for specific tools, materials, or third-party services might occur.
8. How do I apply for financial aid?
A: Start by completing the financial aid application form on our website and submitting the necessary documentation.
9. When is the tuition fee due?
A: Usually, fees are due the week before you commence a particular course/module.
10. Are there any scholarship opportunities?
A: Yes, we offer various scholarships based on merit, need, and region. Check our scholarships page on our website for more details on how to apply.
11. Are there bursaries available for financially disadvantaged students?
A: Certainly. We have bursary programs based on financial need. You can apply through our Financial Aid Office.
12. Can I get a scholarship based on athletic achievements?
A: While we are an online university, we acknowledge all-round achievements through special scholarship awards, especially if you can uniquely contribute to our virtual community.
1. How does the University ensure its curriculum is globally relevant?
A: Our curriculum committees include international experts, and we often collaborate with global institutions to ensure that our courses are globally relevant and industry and job-market relevant.
2. Who designs the courses offered by GOU?
A: Our courses are designed by expert educators and industry professionals working with our course instructors and instructional program developers.
3. How often is the curriculum updated?
A: Our courses are reviewed annually to ensure they align with industry standards, trends, and advancements.
4. Can I preview a course before enrolling?
A: Yes, most programs offer sample courses and modules for prospective students to get a feel of the content, delivery approach, tools, and systems, as well as our enriched learning support environment.
5. Are there any prerequisites for specific courses?
A: Prerequisites, if any, are listed in the relevant program and course outlines.
6. Can I suggest a course topic?
A: Absolutely! We value student feedback and encourage suggestions for new course topics.
7. How is the online course curriculum designed?
A: Our online course curriculum is designed in collaboration with industry experts to ensure relevance and application in the real world.
8. Do online courses get updated regularly?
A: Yes, courses are reviewed and updated periodically to reflect the latest industry trends and research.
9. Do courses offer real-life case studies?
A: Absolutely. We integrate real-life case studies into a number of our courses to ensure the practical application of theoretical concepts
10. How do I know if a program is right for my career goals?
A: You can consult our academic advisors, who can guide you based on your career aspirations. You can also consult the program-specific career guidance pages for details to enable you to make an informed decision. We can also facilitate contacts with our students and alumni with knowledge of your program to advise and guide you to make the right decision.
11. Can I access course materials offline?
A: Course materials, video lessons, and other learning support resources are available for offline access. Students can download all their learning resources relating to their courses for offline access.
12. Are there live lectures, or are they pre-recorded?
A: Both. All courses provide both (synchronous) live sessions and (asynchronous) pre-recorded sessions. Students also always have access to recorded versions of live sessions.
13. Are there any live sessions, or are all lessons pre-recorded?
A: Most courses are asynchronous (pre-recorded), but we also offer synchronous (live sessions) on all courses and programs. Students can also access the recorded live sessions.
14. How long do I have access to a course once I've completed it?
A: Students have access to course materials post-completion of the course.
15. Can I access course materials after the completion of my program?
A: Alumni often have continued access to course materials for a stipulated period post-completion.
16. Are there any group projects, or is everything individual-based?
A: Several courses incorporate group projects to encourage collaboration and a more comprehensive learning experience.
17. How are group projects managed online?
A: Our online learning support platform has collaborative tools for group discussions, file sharing, and real-time collaboration.
18. How do online study groups work?
A: Online study groups are facilitated through video conferencing and collaborative tools on our Learning Management System (LMS) platform, allowing our students to discuss and collaborate on projects in real-time.
19. Are there any collaborative projects with students from other countries?
A: Given GOU’s global reach, many projects involve collaboration with students from various countries, fostering a diverse learning experience.
1. How often are program resources updated?
A: We periodically update the learning support resources of our programs to ensure that they reflect the latest knowledge and industry practices.
2. Do the courses incorporate multimedia elements like videos and interactive simulations?
A: Absolutely! We utilize text, videos, quizzes, and interactive elements to cater to diverse learning styles. Our platform hosts interactive simulation systems and resources, virtual labs, and AR/VR systems to support practical hands-on learning and training. These are supported by other interactive resources like video lessons and forums. We also integrate with third-party tools for specialized learning.
3. Does the GOU Learning Management System (LMS) platform have built-in note-taking tools?
A: Yes, our platform offers integrated tools for note-taking, highlighting, and bookmarking.
4. How do you ensure the virtual classrooms are interactive?
A: Our courses use a combination of video conferences, breakout rooms, interactive polls, collaborative projects, and other cutting-edge active class interactive tools, systems, and resources to ensure active student participation.
5. Is access to learning resources included in the tuition fee?
A: All course learning materials and resources, including e-textbooks, lecture notes, video lessons, etc., are provided for all courses. Our students do not buy textbooks for their courses. We provide all the learning support resources for all courses.
6. Are there audio versions of lectures for auditory learners?
A: Many of our courses offer transcript and audio versions of lectures to cater to different learning preferences.
7. Are there interactive simulations or virtual labs available for hands-on learning?
A: Absolutely! Many of our courses, especially in STEM fields, incorporate virtual labs, interactive simulations, and VR/AR systems, offering students practical experience in a virtual learning environment.
8. Do you have a dedicated app for mobile learning?
A: Yes, our mobile app provides access to our Learning Management System (LMS) platform to enable our students to access all their course materials and resources, do and submit their course assignments, interact with their instructors and other students, access their grades and feedbacks, participate in discussions and forum, and track their progress on the go.
9. Are there language support tools for non-native English speakers?
A: Yes, we offer translation tools and additional language resources to assist our global student base.
10. Can I access online libraries or databases as part of learning support resources?
A: Yes, enrolled students can access our extensive e-library resources and various academic databases.
11. How does the online library (e-library) work?
A: All GOU students have free and unlimited access to our online library, hosting 1000s of e-books, video resources, e-lab resources, learning support resources, research papers, e-journals, etc. Our e-library is accessible 24/7.
12. Can I access external research papers or journals?
A: Absolutely! As a registered GOU student, you can access major academic journals and databases through our e-library to support your learning and research work.
13. How do I access the e-library resources?
A: Our e-library is accessible 24/7 through our Learning Management System (LMS) platform, offering free and unlimited access to a vast collection of learning support resources, e-journals, e-books, and other multimedia learning resources.
14. How frequently are course materials and resources updated?
A: We aim to update our course materials and resources at least once a year to keep content relevant and up-to-date with industry trends. Regular program reviews are routinely carried out to update our program contents to make them 4IR-compliant and industry-relevant
15. Are there any textbooks or physical materials required for online courses?
A: No, all our programs and courses rely on digital content, for which our students have free and unlimited access to our Learning Management System (LMS) platform and the University’s extensive e-library resources to support their studies at GOU.
16. How can I stay motivated while studying online?
A: GOU offers regular webinars, student meetups, motivational sessions, and guidance from counselors to ensure you stay motivated studying online and succeed in your studies with us.
17. Can I attend seminars or workshops?
A: Yes, we frequently organize online seminars, workshops, and guest lectures that students can attend.
18. How can I practice my practical skills in courses like labs or clinicals?
A: We use virtual labs, simulations/simulators, Virtual Reality (VR)/Augmented Reality (AR) systems, and interactive software, systems, and tools to ensure hands-on practice in practical courses.
19. How often are new courses or programs introduced?
A: We continuously evaluate and update our program and course offerings, introducing new courses and programs based on industry trends and academic developments.
20. What is the student-to-teacher ratio?
A: Our student-to-teacher ratio is optimized to ensure individual attention and foster an interactive learning environment.
21. How diverse is your faculty?
A: We take pride in our diverse, globally-based faculty from various academic and cultural backgrounds, ensuring a rich teaching and learning environment.
22. Are there guest lectures from industry professionals?
A: Regularly. Members of our Industrial Professional Faculty (IPF), consisting of globally based industry professionals and experts across various industries, serve as Instructors on several of our courses to provide real-world practical insights, expertise, and experience.
23. How do I interact with professors/Instructors online?
A: Our platform offers chat forums, video conferencing, email, and other messaging system options for direct communication with Instructors.
24. Can I schedule one-on-one sessions with Instructors?
A: Yes, Instructors often have virtual office hours sessions where you can book one-on-one sessions to discuss course materials or seek guidance or feedback.
25. How often can I interact with Instructors?
A: Instructors hold regular office hours for Q&A. You can also reach out via email or other messaging systems.
26. How is feedback provided on assignments and exams?
A: Feedback is given through the Learning Management System (LMS) platform, often with annotations, comments, and grades.
27. Are there peer evaluations in the coursework?
A: Several courses incorporate peer evaluations by students to promote collaborative learning and develop critical appraisal skills.
28. How can I connect with fellow students?
A: Our Learning Management System (LMS) platform has discussion forums, chat rooms, collaborative tools, and group project spaces where you can interact with peers.
29. Do I get to work on group projects in online courses?
A: Yes, many courses incorporate group projects to promote collaborative learning.
1. Can I choose electives, or is the curriculum fixed?
A: Many of our programs offer elective options, allowing students to tailor their learning to their interests. Please visit our website for details of program outlines detailing core, elective, and specialization courses for each program.
2. Do you offer specializations within programs?
A: Yes, some of our degree programs have specialization tracks. The options available are listed under relevant program outlines on our website.
3. Can I speed up or slow down my program based on my availability?
A: Yes! We offer flexible pacing options, but minimum and maximum time limits exist to complete each program.
4. Can I skip the content of a course if I'm already familiar with it?
A: Some courses offer pre-assessment tests that, if passed, allow students to skip certain foundational content.
5. How interactive are the courses?
A: Our courses are designed to be highly interactive, with forums, active class engagement tools, group projects, webinars, real-time feedback sessions, etc.
6. How do you cater to different learning styles?
A: We employ multimedia resources — videos, audio lectures, interactive simulations, text materials, etc. — to cater to different learning styles.
1. How do you cater to students in different time zones for scheduled exams?
A: Exams are offered in multiple slots, accommodating various time zones. Students can choose a slot that best fits their schedule.
2. How are online examinations monitored?
A: Examinations are often proctored using advanced online proctoring tools that ensure academic integrity.
3. How do online exams work?
A: Exams are conducted online using secure platforms. They can include multiple-choice questions, essays, timed quizzes, end-of-course/module examinations, etc.
4. How do I get feedback on my assignments?
A: Instructors provide feedback on assignments to students directly on our Learning Management System (LMS) platform. They also have feedback sessions and virtual office hour schedules for one-on-one sessions with students.
5. How are students graded?
A: Grading criteria include assignments, online assessments, online forum discussions, online examinations, and capstone/student project work. The breakdown of the grading scheme is provided in the program outline, and the details of each course/module.
6. What happens if I miss an assessment or class assignment deadline?
A: While we encourage timely submissions, we offer a grace period. Extended delays might require consultation with the course Instructor.
7. How do I submit assignments?
A: Assignments are submitted directly through our Learning Management System (LMS) platform, where they’re checked for originality and assessed by Instructors or their GAs/TAs.
8. What happens if I face internet connectivity issues during an exam?
A: We have mechanisms to ensure you can resume your exam. If problems persist, our technical team is on standby to assist.
9. Can I retake an exam if I'm unsatisfied with my score?
A: Most courses allow one retake. Refer to the specific course policies for details.
10. How do I receive feedback on my assignments?
A: Instructors and GAs/TAs provide feedback directly on the online platform, often with annotations or comments.
11. How are students assessed?
A: Assessment methods vary by course and can include quizzes, assignments, group projects, discussion forum participation, online proctored exams, etc.
12. Do I get a chance to review feedback on my assessments?
A: Yes, Instructors provide detailed feedback on your submissions. You can review and discuss this feedback online or during the Instructor’s virtual office hours.
13. How do I access my grades and transcripts?
A: All academic records are available on our Learning Management System (LMS) platform. You can download or request official transcripts through your student portal/dashboard.
14. How are online examinations monitored?
A: We use proctoring tools that monitor student activity during exams to ensure fairness.
15. How do you handle academic integrity and plagiarism?
A: We use advanced plagiarism detection software and emphasize the importance of academic integrity through our courses and code of conduct.
16. Can I retake a quiz or assignment if I'm unsatisfied with my score?
A: Most quizzes offer multiple attempts. For major assignments and exams, please refer to the course guidelines or consult your Instructor if you are unsatisfied with your score.
17. How soon after an exam can I expect my results?
A: Most online exams are graded instantly, but some may take a couple of hours. You will usually get your results within 24 hours of completing the assignment or examination.
18. How do I keep track of assignments and due dates?
A: Our Learning Management System (LMS) platform has a notification system to ensure you are always updated on assignments and deadlines.
19. How do you ensure academic honesty in online exams?
A: We use advanced proctoring systems and originality checks to maintain the integrity of our exams.
20. Are there Capstone projects or theses required for graduation?
A: Capstone project is mandatory for most of our undergraduate programs. This enables our students to showcase their research skills and mastery of their courses’ subject matter.
1. Are there online counseling services available for students?
A: We prioritize student well-being and offer all enrolled students online counseling and support services.
2. I'm feeling overwhelmed with my coursework. Whom should I speak to?
A: Reach out to our student support services. They can guide you in managing your workload and connect you with an academic advisor if necessary. You may also want to contact the course Instructor for help and guidance.
3. Are there dedicated counselors or mentors for academic and career guidance?
A: Yes, each student is paired with an academic advisor and has access to our career center for mentorship and guidance and to support resources throughout their studies with us.
4. Is there any mental health support for students?
A: Yes, we offer virtual counseling sessions and resources to support our students’ mental well-being.
5. Is there a counselor or mental health professional available for students?
A: Yes, the well-being of our students is a priority. Students can access counseling services virtually.
6. Can I get a tutor if I struggle in a course?
A: Yes, we have a network of tutors and mentors available to assist students in various subjects.
7. How do you handle student complaints or grievances?
A: GOU takes student feedback seriously and has a formal grievance redressal process. Complaints can be submitted online using the GOU Ticketing System
1. Are there virtual student orientation sessions?
A: Yes, we offer orientation sessions at the beginning of each term to familiarize students with university policies, services, and resources and to provide training on using the Learning Management System (LMS) platform to support students’ learning activities.
2. Is there a student community or forum?
A: Yes, our LMS platform has community forums where students can interact, discuss subjects, and network globally.
3. Are there student clubs or societies I can join?
A: Definitely! We have a range of online student clubs, societies, and forums that students can join based on their interests.
4. Can I start an online student club?
A: Certainly! We encourage students to initiate or start new student clubs and associations.
5. How do I network with fellow students?
A: You can network with your fellow students through discussion forums, virtual meetups, group projects, and other online avenues and channels.
6. How does GOU support student-led initiatives or projects?
A: We provide various resources, including access to industry professionals, funding opportunities, and technical support for student-led initiatives.
7. Are there student-led workshops or webinars?
A: Yes, students can organize and participate in various workshops and webinars with support from the University.
8. How can I give feedback about a course or an Instructor?
A: Course evaluations and reviews by students are an integral part of all programs. You can also contact our students’ complaint feedback portal with specific concerns or issues you want addressed.
9. Can I collaborate with peers on external projects?
A: Absolutely! We encourage students to collaborate and innovate outside of coursework.
10. Are there any competitions or hackathons organized?
A: Yes, we periodically organize virtual hackathons, competitions, and events for our students.
11. Are there opportunities for students to network with alumni?
A: Certainly! We organize virtual alumni events and mentorship programs where students can connect with alumni from various industries.
12. Do you have student ambassador or mentorship programs?
A: Yes, we have student ambassador programs and peer mentorship systems to assist new students. The team of student ambassadors also helps new students navigate university life.
1. Does the University offer virtual internship opportunities to students?
A: GOU collaborates with various industry organizations to provide students with virtual internship placements globally.
2. How do I gain practical experience in an online setting?
A: Besides virtual labs and simulations, we have project-based courses, group work, and case studies to ensure hands-on experience.
3. Do you have partnerships with industry for real-world projects?
A: Absolutely! We collaborate with industry partners globally to offer students real-world practical projects and industrial experiences.
4 Are there opportunities for industry-based projects for students to work on as part of their studies?
A: We collaborate with industries globally for real-world projects for our students to work on to gain practical, real-life experience in their studies.
5. Do you offer career counseling or placement services?
A: Yes, we have a dedicated Career Services Team to guide students and connect them with global job opportunities and placements.
6. Do you have partnerships with companies for internships or placements?
A: Yes, we collaborate with several global companies offering students internships and job placements.
7. How can I access career counseling services?
A: We offer virtual career counseling sessions. You can book an appointment through the Career Services portal to interact with our dedicated Career Services Team
8. Can I participate in research projects as an online student?
A: Yes, many of our faculty involve our students in their research projects. Also, research-based capstone projects allow our students to engage in cutting-edge research project work in their field.
9. Are there any grants available for student-initiated research?
A: We periodically offer research grants for promising projects. Details can be found on our website.
10. How do I collaborate with peers on research?
A: Our online forums and research project portals allow students to discuss and collaborate on shared research interests.
1. How do you promote a sense of community in an online setting?
A: Through regular virtual meetups, group projects, discussion boards, and social media groups, we foster a vibrant online community at GOU.
2. Can I collaborate with students from other countries on projects?
A: Absolutely! Our global platform allows seamless collaboration among students from various backgrounds and regions of the world.
3. Are there any cross-cultural programs or exchanges at GOU?
A: Yes, we do have virtual cross-cultural exchanges and collaborations with other institutions globally.
4. How are group projects managed in an online environment?
A: Our Learning Management System (LMS) platform offers several collaborative online tools and systems to facilitate interaction and collaboration for group projects undertaken by our students.
5. Can I choose my teammates for group assignments?
A: Often, Instructors assign teams to ensure diverse collaboration. However, some courses might allow self-selected groups. Please refer to the course guidelines.
6. Given the global nature of the University, how do you ensure content is culturally inclusive?
A: Our course content is curated by a diverse group of educators from around the world, ensuring cultural sensitivity and inclusiveness.
7. Are there opportunities to collaborate with students from different countries?
A: Yes, group assignments often bring together students from various backgrounds, promoting a global learning experience
8. Are there any diversity and inclusion initiatives for students?
A: We are committed to fostering an inclusive environment. We have various online clubs, forums, and events promoting diversity and inclusion.
9. Do you have any provisions for students with disabilities?
A: We’re committed to accessibility and have provisions to support students with disabilities. Our platform is designed to be inclusive.
10. I have a disability. How does the University accommodate students with special needs?
A: We ensure accessibility for all students. Our Learning Management System (LMS) is compliant with accessibility standards, and we provide additional support based on individual needs.
1. Are there professional development courses available?
A: Yes, we offer a range of short professional development courses, micro-certification courses, and workshops tailored for professional development, upskilling, and career advancement.
2. Can I take additional courses or certifications outside my program?
A: Certainly! As part of our continuous learning initiative, students can take additional courses or certifications outside their program of study during their studies at GOU. We encourage and facilitate that.
3. Do you offer short-term courses or certificate programs?
A: Yes, apart from degree programs, we offer various short-term courses and certifications and micro-credential courses in various fields and areas.
4. Do students receive physical degree certificates on completion of their program?
A: Yes, upon graduation, you will receive a physical certificate, which will be forwarded to your physical address on our records. Digital certificates are also available.
5. How do I keep updated with the latest in my field post-graduation?
A: Our alumni network regularly shares webinars, workshops, and the latest developments in various fields.
6. Do you have alumni groups?
A: Yes, we have a global alumni network that students can join after graduation.
7. Are there post-graduation resources for students?
A: Absolutely! Our Global Alumni Office provides networking resources, opportunities, and guidance to engage our alumni actively.
8. Can alumni access course materials post-graduation?
A: Yes, alumni have continued access to certain course materials for a defined period.
9. What post-graduation opportunities do you offer?
A: Our dedicated staff of the Global Alumni Office assists with job placements, further studies, and networking opportunities.
10. Can students access the University's career services?
A: Yes, our career services are open to all students. This includes resume reviews, mock interviews, and career fairs.
11. Do you offer job placement services?
A: Our Career Services Office assists with job placements, internships, and networking opportunities.
12. How can I network with alumni or industry professionals?
A: We have networking events, webinars, and online forums where students can interact with alumni and industry experts.
13. Is there an alumni mentorship program?
A: Yes, our alumni network actively participates in mentorship programs, helping current students navigate their career paths.
14. How can I stay connected with the university post-graduation?
A: Join our alumni network! We regularly send out newsletters and updates on events, webinars, and opportunities.
15. Do students get access to the alumni network?
A: Absolutely! All GOU graduates are part of our global alumni network.
16. Are there any dedicated alumni events for students?
A: Yes, we organize regular virtual alumni meetups, webinars, and networking events specifically for our online community.
17. Are there continuous learning opportunities or refresher courses for alumni?
A: We offer continuous and lifelong learning courses, short programs, workshops, and webinars to help alumni stay updated in their fields.
1. What distinguishes GOU from other universities?
A: Our programs emphasize global collaboration, real-world application, and a commitment to student success with a robust support system, state-of-the-art learning support systems, resources, and platforms.
2. Are there any awards or recognitions for outstanding students?
A: Yes, we recognize top-performing students with awards and scholarships.
3. How do you ensure the privacy and security of students' data?
A: We adhere to stringent data protection protocols and use encrypted platforms for content delivery and assessments.
4. How can I provide feedback or suggestions about programs and courses?
A: We value student feedback. You can share your thoughts through our online feedback form on the student portal.
5. How do you accommodate students with disabilities in online courses?
A: We’re committed to inclusivity. Our platform is accessible, and we provide additional support and accommodations based on individual needs.
6. Are there real-world projects or experiential learning opportunities?
A: Many of our courses incorporate real-world projects that allow students to apply their learning in practical scenarios.
7. How can I update my contact information?
A: You can update your contact details directly on your student portal.
8. Do you have a student code of conduct?
A: Yes, our student code of conduct is available on our website, emphasizing our commitment to integrity, respect, and community.
9. How is student data protected?
A: We adhere to global data protection standards, ensuring student data is encrypted and securely stored.
10. Can I take a mixture of online and in-person courses?
A: Our programs are 100% online. It is, therefore, not possible to take a mixture of online and in-person courses
11. Do I get a physical degree certificate upon completion?
A: Yes, graduates receive a physical degree certificate. We also provide a digital version for immediate verification purposes.
12. Do you provide letters of recommendation upon course or program completion?
A: Yes, based on performance, we can provide letters of recommendation
13. How do you handle academic dishonesty in an online setting?
A: We use advanced plagiarism detection tools and strict proctoring for exams. Academic dishonesty can result in course failure or expulsion.
14. Can I get a refund if I decide to drop out?
A: Yes, we have a structured refund policy. Specifics can be found on our website or by contacting our Office of Admissions and Student Life Administration (ASLA).
15. Do I need to purchase any additional software or textbooks?
A: Course fees typically cover all required learning materials and resources you need to pursue your program at GOU. However, certain specialized courses might require additional purchases, which will be clearly mentioned.
16. Are there any physical meetups or convocations?
A: Occasionally, we host regional meetups or global events where students can attend in-person. Details are always updated on our events page.
17. How can I submit a complaint or grievance?
A: We take student feedback seriously. Please use the official grievance form or portal or our ticketing system to submit your complaints and grievances for resolution.
18. How does the University handle data privacy?
A: We adhere to strict data privacy guidelines, ensuring all student information is confidential and protected.
19. Can I change my program after enrollment?
A: Yes, students can request a program change. However, it is subject to certain conditions and potential credit transfer evaluations.
20. Can I change my program midway?
A: While certain credits might be transferable, you’ll need to consult with the academic advisor regarding program changes.
21. How is student feedback incorporated into the University's decisions?
A: We have periodic surveys, feedback sessions, and student representative meetings to ensure student voices shape our institution.
22. What measures are in place against online harassment or bullying?
A: We maintain a strict anti-harassment policy. Complaints can be lodged through our grievance portal, ensuring a safe learning environment.
23. Are there any entrepreneurial or startup support programs?
A: Yes, as an entrepreneurial university, all GOU programs also emphasize developing and acquiring entrepreneurial skills and expertise. The University offers resources, mentorship, and funding opportunities for promising student startups.
24. Can I pause my studies for a term due to personal reasons?
A: We understand life’s unpredictabilities. Students can defer their studies after consulting with their academic advisor.
25. How do I make the most of my online learning experience?
A: Engage actively in discussions, utilize all resources, network with peers, and participate in extracurricular activities to enrich your online university experience.
26. Can I get a refund if I decide to drop out?
A: Our refund policy varies based on when you decide to drop out. Details are available in the Refund Policy document and guidelines
27. Are there any alumni benefits?
A: Alumni benefits include access to webinars, workshops, networking events, and exclusive discounts on further courses.
28. How do I report a technical issue with the platform?
A: For technical difficulties, contact our Technical Support Team through the helpdesk available on the Learning Management System (LMS) platform.
29. Are there any networking events I can attend as a student?
A: Yes, we regularly organize virtual networking events, webinars, and conferences that students can attend to broaden their professional circle.
30. What happens if a Lecturer/Instructor falls ill and cannot continue the course?
A: In such rare cases, another qualified Instructor takes over to ensure continuity in learning.
31. How is student data privacy maintained?
A: We adhere to strict data privacy guidelines, ensuring that all student data is encrypted and not shared with third parties without consent.
32. Are there any orientation programs for new students?
A: Yes, we organize comprehensive virtual orientation sessions to familiarize new students with our Learning Management System (LMS) platform, learning support resources, student support services, and university regulations and guidelines.
33. Are there any leadership opportunities for students?
A: Absolutely! GOU students can take up roles in student clubs and societies and even represent the student body in certain university committees.
34. How does the University handle emergencies or unforeseen disruptions?
A: We have a contingency plan in place for various scenarios, ensuring minimal disruption to learning. Students will be informed promptly via official communication channels.
35. How is cheating prevented in online exams?
A: We employ advanced proctoring software that monitors student activity, ensuring the integrity of our exams.
36. Do online degrees specify 'online' on the certificate?
A: No, our degrees hold the same weight as those of campus-based universities, and we do not specify the mode of study on the degree.
37. Can students participate in university surveys or feedback initiatives?
A: Absolutely! We value feedback from all students and often conduct surveys to improve our offerings.
38. If I face any non-academic issues, whom should I contact?
A: Our student support services are available to assist with non-academic concerns, ranging from technical issues to personal well-being.
39. Can students take breaks from their studies?
A: Yes, students can take a break from their studies by deferring their programs.
40. Do you assist with visa-related queries for internships or study tours?
A: Our programs are 100% online; therefore, our students are not required to travel to pursue their program. However, in cases where they need to travel to participate in in-person learning activities organized by our partner institutions, our team provides guidance on visa and travel requirements.
41. How can I stay updated with university news and updates?
A: We regularly send out newsletters, and you can also follow us on our social media channels for the latest news and updates.
42. How is GOU responding to global events or crises?
A: GOU is committed to ensuring uninterrupted learning. During global events, we might adjust schedules, offer extended support, or provide additional resources to our students.
